FAQ's

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  1. How much does Petpooja cost? The first year cost of Petpooja, which includes maintenance and support along with eBill feature, is Rs 10,000. After first year it would be Rs.7500/Year.
  2. We have internet issues at our restaurant, does Petpooja work offline? Yes, we too hate that and that’s why we have designed system-critical features of Petpooja like billing to work in offline mode.
  3. Does Petpooja work online? Yes Petpooja works seamlessly online, syncing with the cloud without disturbing operations.
  4. What about security of our data? Petpooja is built with industry-standard security practices and employs strict policies to protect your data. Don’t worry, your data is safe with us.
  5. That's all we pay for so many features? YES, this is just a small part of our sinister plan to take over the world! Mwahahahaha :). Just kidding of course.We firmly believe that restaurant sector in India and everywhere else is quite unorganised right now. Large opportunities exist if we can bring all the restaurants (and related businesses) on the same platform. To achieve this seemingly insane mission fast, our offering has to be as inexpensive as possible.
  6. But, how will you make money? This is a wrong question and Ev Williams captured this best in his answer to a related question on Quora: “Having a large number of users and the inability to monetize them is a non-existent problem. People talk about it all the time, but it doesn’t really happen—at least it doesn’t happen in today’s world. I’m not even sure it ever did.”
  7. What about support? We provide support over email. Please email us at support@petpooja.com You can call our support lines from 9AM to 6PM at +91 90990 78922 / +91 90990 78921. If required, we provide technical support remotely. You just need to have an Internet for the same.
  8. Does Petpooja store data locally as well? Yes, Petpooja’s billing module stores data locally. It automatically syncs the data with Petpooja servers if Internet is available. This is an automatic process. You can also sync data manually.
  9. What is the minimum system requirements for using Petpooja? PC or Mac having minimum Core 2 Duo Processor, 2GB RAM, 128GB HD and a decent printer to print the bills.
  10. Which type of printer do you suggest? We suggest getting a thermal printer for your receipts. However in case you have an old dot-matrix laying around, we can work with that too!
  11. Can we retrieve the data whenever required? At the click of a button.
  12. Is Internet required for running Petpooja’s billing module? To generally operate the billing module, Internet is not required. That being said, internet is required when you want to sync the data (mostly bills) to Petpooja servers for business analysis and reporting purpose and for using ancillary services such as paying using wallets and using delivery services.
  13. Do you support multiple billing screens? Yes, you can have any number of PoS systems running in the same restaurant - essentially a multi-PoS setup as well as a KDS (kitchen display system).
  14. Does Petpooja work for multiple restaurants? Petpooja is designed to work for one or more restaurants. The more the merrier.
  15. How many cities you currently operate from? We have feet on the ground in 21+ cities including Ahmedabad, Baroda, Surat, Mumbai, Pune, Delhi, Gurgaon, Bangalore, Kolkata, Goa, Chennai, Jaipur, Indore, Cochin, Coimbatore, Vizag, Hyderabad, Chandigarh, Amritsar, Bhubaneswar etc.