As the famous British-Canadian poet and writer, Robert William Service, wrote once “It isn’t the mountain ahead that wears you out; it’s the grain of sand in your shoe.” Often that is the story for the majority of restaurants who have either succeeded overcoming their challenges and reached to the top of the mountain or got worn out by the sand in their journey up to the mountain.
On one hand, it’s the attitude of working through the little things leading to the big things that determine the success of your restaurant and you as a restaurateur. On the other hand, however, attitude does not solely define the success of your restaurant because of the never-ending challenges restaurants face with dramatically changing customer trends and food costs.
How does one resolve the burden of incoming challenges and lead their restaurant to the success which one set out to achieve initially? What does one do in order to maintain the quality of their restaurant, enhance restaurant’s brand image to the utmost level and provide best customer experience ever? And that too at the same time with every bill and each customer?
The solution to all the worldly challenges faced by restaurants are being addressed with technology and these technological advancements have proved their mettle in the toughest of situations for restaurants big or small, worldwide. One such marvel of human ingenuity addressing challenges for restaurants across the country is India’s first ever self-service interactive Kiosk, from Petpooja.
What are Kiosks and how can they help your restaurant? Here is how your restaurant can begin reaping benefits of an increase in customer footfall, smooth operations and a memorable customer experience at your restaurant with Petpooja.
A kiosk is a new way to order in-restaurant, self-service billing solution. Simply put, customer orders for themselves at your restaurant through the touch-screen Kiosk similar to ordering online from your website. Only when they order through your restaurant’s Kiosk they are present at your restaurant.
Kiosks are touch-screen computers which are connected with your restaurant’s POS software. But unlike restaurant POS system which requires an employee to take customer’s order and generate bill receipt, interactive Kiosks don’t require an employee to take customer’s order or bill receipts.
They perform all the tasks necessary to take the order of your customer such as customization to order, provide options for add-ons, promote offers, accept new age payment methods, and much more.
Additionally, Kiosks reduce customer wait time, lower operational costs and deliver a unique customer experience that you tailor according to the needs, and the brand image of your restaurant.
Kiosks deliver accuracy, customization and increase in revenues with each and every order.
Customer Experience- Ordering an item through your restaurant’s interactive kiosk is as easy as touching the item on the computer screen. Interactive restaurant Kiosks improves customer experience by manifolds as it fully engages the customers making the purchasing experience fast, easy and without any human error. Since the consumers get to choose and customize their order, it enhances their satisfaction while you leverage by selling high-priced items.
POS System Integration- You don’t need new software or invest huge sums of money to integrate over the counter POS with Kiosks. Your restaurant’s interactive kiosk seamlessly integrates with your existing restaurant POS software.
Affordable Cost- In addition to restaurant POS system hardware, Petpooja also provides the hardware, software, and services associated with your restaurant kiosk where you get to enjoy affordable and low-investment interactive Kiosks for your restaurant. In other words, kiosks help you transform your restaurant digitally at affordable costs.
Endless Promotions- With Kiosks placed at the right place, preferably at the entrance of your restaurant, you can use the self-service interactive kiosk as a promotional tool as well. While customers place their order you get to leverage, yet again, daily promotions which can be customized on daily basis without any additional cost. Traditionally, promotion offers would need to get printed in advance and there was no turning back once they were printed. However, with restaurant interactive kiosks you get to promote new offers each day as the customer is placing an order and save big on promotional offers printing cost.
Increase in Sales- With kiosks successfully set up at your restaurant your employees can focus on increasing sales since the majority of customer inquiries are not directly related to sales, which can be handled by kiosks generating more revenue. Since more revenue is generated, it will further help boost employees morale and job satisfaction. All from the touch of a computer screen!
Kiosks are the future to increase customer footfall, sales and enjoying higher revenues. With restaurants struggling to increase sales and adapt faster to changing customer trends, Petpooja offers the solution in the form of India’s first ever restaurant Kiosk to steer your restaurant and revenues in the right direction. Currently, Petpooja is serving more than 4500 restaurants in more than 25 cities around the country. The advantages of India’s #1 restaurant POS software alongside India’s first ever restaurant KIOSK are endless.
To know more how you and your restaurant can reap benefits of restaurant interactive Kiosk and restaurant POS software, contact us at