Restaurant
Feedback Survey
Your days of running behind customers for their feedback are now gone! Take on-the-spot feedback using either Link, QR-code, or feedback app
Get The Feedback Template
Time to change the way you manage the restaurant feedback
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4.9/5
4.7/5In the hospitality industry, the quality of customer service and the importance of feedback cannot be overstated. According to a report by Microsoft on global customer service trends, 90% of consumers consider customer service a crucial factor in choosing a brand and about 36%, prefer to share their experiences on public forums.
For restaurant owners, this emphasizes the need for outstanding customer service. Using customer feedback forms in restaurants is an effective strategy to understand how guests perceive your services and to make improvements over time.
Obtaining customer feedback not only aids in a better understanding of their base but also enhances your marketing strategies. This article will explore strategies and advice for creating effective restaurant customer feedback forms.
What to include in
the restaurant feedback template?
Why take restaurant feedback?
Conveys that you care
Helps improve quality
Boosts staff morale
Helps understand customer preferences
Immediate issue resolution is possible
How to automate
restaurant feedback process?
Using templates is an ideal what to take restaurant surveys, there are better, faster and more accurate ways to take surveys.
Petpooja Restaurant Feedback Management:
Gone are the days of chasing down customers for surveys and their feedback! Now, you can easily gather immediate feedback through a Link, QR code, or a dedicated feedback app.
Feedback app that works on any Android device
Generate feedback links and share them with your customers via SMS
Take feedback on the go by placing system-generated QR codes on all tables or billing counters
Create and customise questions as per your needs
Easily collect customer details like birthdays, anniversaries, etc.
Collect and track the online order feedback placed through any third-party
Looking for the best and most premium way of automating your restaurant feedback management?
Then take a Petpooja POS free demo today!
“A few of our outlets are at a food court where our billing station always has people placing or picking up their orders. There is hardly ever time or space for much-needed customer reviews. Petpooja's feedback service helped us shoot SMS to take quick feedback from behind the counters. It saves staff time & we get important input on our service.”
Rachit
