Customer Relation Management Software | Petpooja

Manage customers at your fingertips

Petpooja's CRM allows you to track, manage, and reward loyal customers, ensuring that your brand creates a special relationship with every customer

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Manage customers at your fingertips

In-built CRM that helps your earn customer loyalty

Regulate customer retention

Regulate customer retention

Make your customers feel special by creating SMS campaigns wishing them their special days! Offer special rewards, discounts and offers to your customers for a personalised experience

Synced customer information

Synced customer information

Sync all your customer information collected from online orders, the Captain app, website orders, and in-house orders into one data pool. Use this data to provide a personalized customer experience to earn loyalty!

Track customer behaviour

Track customer behaviour

Keep track of all your sales using Petpooja’s in-built CRM feature. You also get insights about your customers’ preferences by tracking their purchase history and special notes. Use all this data to improve overall service and win more customers

Create customer labels

Create customer labels

Petpooja POS CRM helps simplify your customer management so that you can run marketing and feedback campaigns and offer group or corporate discounts by simply categorising and labelling your customer pool the way you want

Accurate and Simple

Our restaurant billing software works easily with any existing infrastructure

Quick Simple Features
Works Offline, cloud-based software

Works offline, cloud-based software

Works on any hardware

Works on any hardware

Works on major Operating systems

Works on major Operating systems

Keyboard / touchscreen view

Keyboard / touchscreen view

QR scan & order

QR scan & order

E-bill receipts

E-bill receipts

75,000+ happy
customers

Our customers are boosting their businesses with Petpooja POS 

100

+

types of customer labels

7

+

unique campaign types

1

screen to check all integrator

"For the last 5+ years, we have been closely connected with Petpooja. From the start till now, they have provided us with the best service, experience, and assistance. We also look forward to the same support and love in the coming years."

Sumit Bharodiya,

Co-founder

shake_maker
sumit_crm_shake_maker

Schedule a free demo

Get in touch with our team to clarify your queries

Schedule a free demo

Explore Add-ons that boost your business

All-in-one restaurant billing POS system that handles all your operations on a single screen

Grow Your Restaurant

Win Customer Loyalty With Your Restaurant CRM Tools

Win Customer Loyalty With Your Restaurant CRM Tools

A wholesome customer experience in a restaurant goes beyond just serving them food and beverages. Customers like businesses that go above and beyond to build an impression and a relationship with them. According to research, restaurant revenue is highly concentrated among a small number of customers, with the top 25% contributing 64% of revenue.

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Top 7 Restaurant Loyalty Programs To Use In India In 2022

Top 7 Restaurant Loyalty Programs To Use In India In 2022

44% of millennials aged between 25 to 34 are more loyal to restaurant brands than ever before and Restaurant loyalty programs have played a major role in that.

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Did You Know Your Restaurant Is Losing Loyal Customers Every day?

Did You Know Your Restaurant Is Losing Loyal Customers Every day?

Whether you are looking to open a new restaurant or have been running one for some time, you must have a plan to make profits. And one of the most important things that help generate consistent revenue is a regular inflow of customers and your loyal customer base. But given how competitive the retail F&B industry is, customer retention is big challenge businesses face.

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FAQs

Can I allot loyalty points to my customer directly from the CRM module?

Yes. Your biller can give reward points to your customers right at the time of billing. You can also edit the CRM data of any particular customer and offer them a special discount or points on their next purchase.

Can I download customer data?

You can download the customer data as often as you want for free!

Can I restrict or block a customer from receiving promotional messages?

Absolutely! You can regulate which customers and when they can get your restaurant’s promotional offers.